At Softtrix Software, we are committed to providing our customers with a transparent and trustworthy experience. Our customer policy outlines the principles and practices we adhere to in our interactions with you. Please review the following key aspects of our customer policy

Privacy and Data Security

We prioritise the privacy and security of your personal information. Details regarding the collection, use, and protection of customer data are outlined in our Privacy Policy.

Service and Product Quality

Softtrix Software is dedicated to delivering high-quality services and products. If you encounter any issues or have feedback, please contact our customer support for prompt assistance.

Communication

We value clear and open communication with our customers. Updates, announcements, and important information will be communicated through channels specified in our communication policy.

Refund and Cancellation

Our refund and cancellation policies are designed to provide fairness and flexibility. Please refer to our specific policies for detailed information on eligibility and procedures.

Feedback and Improvement

We appreciate your feedback as it helps us enhance our offerings. Your suggestions and comments are invaluable in our continuous efforts to improve our products and services.

Terms and Conditions

By engaging with Softtrix Software, you agree to abide by our terms and conditions. These terms govern the use of our services, and we encourage you to familiarise yourself with them.

Contact Information

If you have any questions, concerns, or require assistance, please reach out to our customer support team. Contact details can be found on website.

Thank you for choosing Softtrix Software. We are dedicated to ensuring a positive and satisfactory experience for all our valued customers.